At its core, Soulclick is built on Django CMS – an open-source framework with a large community that actively develops the platform. Django is used in many major web applications and platforms (e.g. Instagram). To best meet the needs of nonprofits, we combine Django with other technologies such as React.js, Symfony, and more.
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Who's behind Soulclick?
Soulclick is run and continuously developed by Marketing Monkeys GmbH, a digital agency specializing in nonprofits and based in Switzerland. The majority of our team is based in Switzerland, and we also focus on working with local suppliers, for example in the area of hosting.
Which arguments speak for Soulclick?
The online donation market was quite limited before we launched Soulclick. Charities had to build, configure, and integrate their website, donation tools, email marketing, and fundraising analytics on their own. A turnkey online fundraising solution that supported organizations in building their own platform—including campaign tools and donor journeys—didn’t exist.
Is Soulclick exclusively for Non Profits?
Yes, Soulclick is specifically designed for nonprofits, but it is suitable for different types of organizations – whether an association, foundation, cooperative, or federation. If you’re unsure whether Soulclick is the right fit for your organization, feel free to contact us anytime at [email protected].
Which product suits me?
This depends on your goals and ambitions in online fundraising. In general, we recommend that smaller charities with limited resources start with a donation form. If you want to actively grow your online fundraising through campaigns and donor journeys, a donation portal is the better choice. Both options can be combined with our website offering – giving you a complete digital presence with an integrated donation tool, all running on a content management system.
What technology is Soulclick built on?
Is the software suited for high donation volumes?
Soulclick is equally suited for small and large organizations with low or high traffic and transaction volumes. The software has been penetration tested under difficult conditions and runs safely and reliably even at large volumes.
The integrated payment solution is used in large corporate applications and is highly scalable. It meets the highest security standards (PCI Level 1) and is regularly audited by companies, auditors and the PCI committee.
With regard to hosting, updates and back-ups, we will be happy to take a look at your individual situation and, if desired, create a customized service offering.
Where is Soulclick hosted?
Soulclick accounts are hosted on Swiss cloud servers provided by Exoscale. These servers operate solely on renewable energy sources, specifically hydroelectric power. Upon request, we also offer European hosting options.
Our infrastructure undergoes regular backups, security checks, and is fully compliant with both European and Swiss data protection laws. This ensures not only the highest security standards but also adherence to all relevant legal requirements.
What fees apply?
Soulclick charges an initial, one-time license fee (e.g. 4'500 Swiss Francs for Smart). During operations, the following fixed costs apply:
- Payment fees 1,2% - 1,4%
- Payment token: 0,3 CHF (per token)
- Fixed SLA fee (monthly)
- Individual support & serivce efforts
Soulclick is funded solely based on fixed license fees (initial + SLA) and does not charge any transaction-based fees. The SLA packages are mandatory and include licenses, operating costs, updates, upgrades and service availability. Payment fees will be charged directly by the payment providers and billed centrally.
Due to lower payment fees, you'll save up to 12 Swiss Francs per online donation - We'll be happy to prepare an individual comparison for your case.
What support is offered?
We offer various standard and also individual service level agreements for the operation, maintenance and support of Soulclick.
In any case, our team is there for you: You may call, email or open an online ticket -Â Our support team is located in Switzerland and speaks English, German, French and Italian.
In addition, our team will be glad to assist you in day-to-day affairs - Therfore we offer actively managed SLAs (medium + pro) and employ experts in fundraising, marketing automation, analytics and digital campaigning.